Last Updated: 17 September 2026

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These Terms of Business are between The Men's Coaching Company Limited (company number 13564720, trading as "The Men's Coach") ("we", "us", "our") and any organisation or individual booking our services ("you", "your"). 

 

1. Quotes

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Prices provided are subject to VAT as applicable:
 

• UK Clients: Prices are subject to VAT at 20%.

• EU Clients: Prices are subject to VAT at the rate applicable in your country. Please provide your VAT number when booking to ensure you are not charged VAT twice.

• Non-European Clients: VAT is not applicable.

Prices are valid for bookings made within 30 days.
Any dates discussed are subject to availability. E&OE

2. Booking Requests

By specifying a product we offer and your preferred date for delivery, we both agree that you are making a booking request.

3. Booking Confirmation

By us accepting your booking request and raising an invoice, we both agree that your booking has been confirmed.

4. Invoices

Invoices are payable within 30 days. Where you require different payment terms, we will consider this based on your payment history with us.

5. Overdue Invoices

If payment has not been received by the end of the agreed payment term (30 days, unless different terms have been agreed in writing under clause 4), without our prior agreement, you will be liable for interest at a rate of 20% per annum, calculated daily, for the duration that the amount remains outstanding.

6. Pricing

Pricing is determined by audience size, event format (whether online, in-person, hybrid) and whether travel outside of the UK is required. Our product fees and travel policies are listed on our Product Fees page.

7. Rescheduling and Cancellation Policy

7.1 Rescheduling

If you need to move your booking to a new date, you may do so at no additional fee provided you notify us in writing at least 21 days before the original delivery date. You agree to cover any travel and accommodation costs already incurred or contractually committed for the original date. Each booking may be rescheduled once on this basis; any further change will be treated as a cancellation under clause 7.3. The new date must be within 3 months of the original delivery date and is subject to availability.

7.2 Late Rescheduling

If notice is given fewer than 21 days before the original delivery date, the change will be treated as a cancellation of the original booking under clause 7.3, and any new date will be treated as a new booking request under clause 2.

7.3 Cancellation

If you cancel a booking rather than rescheduling, you agree to cover any travel and accommodation costs incurred or contractually committed. If you cancel within 30 days of the delivery date, you also agree to pay a cancellation fee equal to 50% of the product fee, before any discounts were applied.

7.4 Cancellation or Rescheduling by Us

If we are unable to deliver on the agreed date due to circumstances beyond our reasonable control — including but not limited to illness, injury, or bereavement — we will notify you as soon as reasonably possible and offer you one of the following: (a) the next available alternative date at no additional cost;  (b) delivery online instead of in person, with any difference between the agreed in-person and online fees refunded to you; or (c) a refund of the product fee and any travel or accommodation expenses we have charged you for this booking. A change in FCDO travel advice is addressed separately under clause 7.5.

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7.5 FCDO Travel Advice

If the UK Foreign, Commonwealth & Development Office ("FCDO") advises against all, or all but essential, travel to the destination (as published at gov.uk/foreign-travel-advice) after a booking is confirmed, we will notify you as soon as reasonably possible and offer you one of the following: (a) a new date for in-person delivery to be agreed between us, with no limit on how many times the booking may be postponed on this basis; (b) delivery online instead of in person, priced at our then-current online fee (which may mean a partial refund or an additional charge, depending on how your original booking was priced), together with a full refund of any travel or accommodation expenses we have charged you for this booking; or (c) if you would prefer not to take up (a) or (b), a refund of the product fee, and 50% of any travel or accommodation costs we have incurred for this booking. No cancellation fee under clause 7.3 will apply where this clause is engaged.​

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8. Use of Logos
 

We may display your logo in accordance with our Privacy Policy. This is to raise awareness of the breadth of organisations who are supportive of male mental health. Please let us know if you prefer not to have your logo used.
 

9. Right to Record

The recording of our sessions is not included in our standard fees. If you wish to record, please inform us, and we will include this as a line on your invoice stating ‘Right to Record’. This creates a licence permitting you to host the recording for a set period. If you choose to record the session without seeking permission, you agree to pay retrospectively for this licence. Pricing for this is shown here.

10. Recording Availability
 

You agree that any recordings are for the exclusive use of your colleagues, and you agree to ensure that they are only hosted internally (i.e. on your own intranet). Where you use YouTube to host the recording, you agree to set the recordings to ‘unlisted’ to prevent them showing up in the public domain, and to take them down before the end of the licence period.

11. Recording Expiration

If you continue to host the videos internally after the expiry of your licence, you agree to pay retrospectively for the licence you would have needed to do so with our permission.

12. Presentation Slides

You agree that the slides which accompany our products are part of our intellectual property and, in instances where they are shared with you in any format, agree to delete them without sharing once the event has been delivered.

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13. Governing Law and Jurisdiction

 

These Terms are governed by the law of England and Wales. Any dispute relating to them will be dealt with by the courts of England and Wales.

 

If you have any questions or need further clarification, please don’t hesitate to reach out to Info@TheMensCoach.co.uk. We look forward to working with you!